Returns & Exchanges

At Chris Cross, we want to ensure you have the right gear for your peak performance. If your equipment or apparel isn't the perfect fit, you can return or exchange your items within 30 days of purchase.

1

Initiate Your Request

Visit our online portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Place the unused items in their original packaging, ensuring all tags are attached and the product is in its original condition.

3

Attach the Shipping Label

Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.

4

Drop Off and Track

Hand your package to the designated carrier and keep your tracking number handy while we process your refund or replacement.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing